1. Who We Are
Quick Drop is an online retail service providing vapes, nicotine products, and related items, operating in the United Kingdom.
If you have any questions about this policy or how your data is handled, you can contact us via the details on our website.
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2. Information We Collect
When you use our website, we may collect the following information:
a) Personal Information
• Full name
• Email address
• Phone number
• Delivery and billing address
b) Order & Payment Information
• Products purchased
• Order history
• Payment status
Important: We do not store or process your card details. All payments are securely handled by third-party payment providers such as Stripe.
c) Technical Information
• IP address
• Browser type
• Device information
• Cookies and usage data
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3. How We Use Your Information
We use your data to:
• Process and fulfil orders
• Deliver products to you
• Communicate order updates
• Respond to enquiries via WhatsApp or email
• Improve our website and services
• Comply with legal obligations
We only collect data that is necessary for these purposes.
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4. Payments
Payments on our website are processed securely using third-party providers (such as Stripe).
We do not have access to your full card details and do not store them on our servers.
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5. Marketing & Communications
We may contact you regarding:
• Your order
• Customer service enquiries
• Important service updates
We do not sell or rent your personal data to third parties.
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6. Cookies
Our website uses cookies to:
• Enable core site functionality
• Improve user experience
• Analyse site performance
You can control or disable cookies through your browser settings.
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7. Sharing Your Data
We only share your information with trusted third parties when necessary, including:
• Payment processors
• Delivery services
• Website hosting providers
All third parties are required to handle your data securely and in line with UK data protection laws.
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8. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
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9. Data Retention
We retain personal data only for as long as necessary to:
• Fulfil orders
• Meet legal and accounting requirements
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10. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain data processing
To exercise these rights, please contact us using the details on our website.
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11. Age Restriction
Our products are intended for customers aged 18 and over only. We do not knowingly collect data from anyone under the age of 18.
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12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our website.